Our client is a South Wales leading law firm who are currently looking for a Training Assistant to to assist with the roll out of a new Document Management System (DMS). The position is a 4 month contract based in their Cardiff office.
Key tasks will include:
*Floor walking when the DMS is rolled out
*Answering queries and help desk calls regarding the DMS
*Updating/amending training documentation on the DMS
*Liaising with IT to report and log any DMS issues experienced by the users
*Assisting the scheduling of DMS training
*Assisting the DMS training from time to time
*Assisting in training evaluation
*Communicating details of any future upgrades
*Attending regular communication meetings with the IT trainer
*Providing additional one to one coaching as and when necessary
The successful candidate will have a high level of IT literacy, excellent communication skills and some relevant experience.
For further information, please call Pinpoint Elite today!