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Customer Service Advisor
This job has expired, and cannot be applied for.
- Posted By: Hays Contact Centres
- Address:
- Contact: 02920 394525
- Date Posted: 2nd Oct 2008
- Salary: £12000 - £14000 per annum + Plus Bonus
- Location: Cardiff
- Reference Code: 3852942
- Views Since Posting: 51
- Full Description:
Working in a call centre environment, you will be dealing with inbound and outbound calls providing excellent customer service
Initially a temporary contract, with the potential to go permanent with the client
Making appointments for field representatives to visit customers
Providing excellent customer service
Handling problems and complaint handling
Excellent attention to detail
Recording customers information on in house computer systems
Diary management
Building rapport with customers
£6.70 per hour plus bonus
Working hours Monday - Thursday 12.30pm - 8.30pm & Friday 10am - 6.00pm (1 in 4 Saturday Mornings required)
Skills Required
Proven experience of working in a call centre environment
Ability and passion to deliver excellent customer service
Excellent communication skills
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