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Customer Service AgentsView Job details:
| Posted by: | Manpower - BT |
| View all jobs from Manpower - BT | |
| Address: | 9th Floor Stadium House 5 Park Street Cardiff CF10 1NT |
| Contact Details: | 0191 2211440 |
| Date Posted | 11th Aug 2008 |
| Reference Code: | MAN/OCAR2008 |
| View Since Posting: | 166 |
| Salary: | £7.00 per hour |
| Vacancy Location: | Cardiff |
| Full Description: | |
| Cardiff 36 Hours per week Mon-Sat 0800-2100 2 in 3 Sat Full Time training 0900-1700 for 1 month £7.00 per hour Start Date - 20/08/2008 As a service management advisor you will be able to check and resolve faults, identify solutions, and, if necessary, arrange for an engineer to put things right on BT’s customers behalf. To deal with customers you need to have patience and empathy to build a rapport, possess strong listening skills and be attentive to detail. Above all else, you will give BT’s customers confidence that you’ll go the extra mile to resolve their issue. We offer excellent opportunities to progress your career within the company and fantastic benefits including, 28 days holiday First class training program Amazing discounts on numerous products including holidays to Car insurance Career progression Access to over 1,000 free courses including a NVQ program If you would like to apply or want more information contact Manpower’s National Recruitment Centre on 0191 2211440 or email your CV to bt.recruitment@manpower.co.uk |
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