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Customer Service / Sales Support AdministratorView Job details:
| Posted by: | Prosper Recruitment |
| View all jobs from Prosper Recruitment | |
| Address: | Metropole chambers Salubrious Passage Swansea SA1 3RT |
| Contact Details: | 01792 645 151 |
| Date Posted | 24th Jul 2008 |
| Reference Code: | SCJ2100 |
| View Since Posting: | 26 |
| Salary: | £18,000 + benefits |
| Vacancy Location: | Bridgend |
| Full Description: | |
| Our client’s goal is to help organisations to maximise their recycling potential and minimise the amount of waste being sent to Landfill. They have a successful track record in providing bespoke solutions for a diverse range of organisations. They now require a Customer Service / Sales Support Administrator to handle the day to day telephone calls at their main site. As the company grows you will be exposed to a wider range of business issues so the ability to learn quickly and spot opportunities is paramount in this position. General duties of the job: • Dealing with enquiries over the phone, relaying messages, progressing orders, customer queries and complaints in a professional manner • Forward all sales leads to Business Development Managers • Assisting account management team with new business roll outs. • Assisting with the sales department to help develop new business and potential business opportunities • Answering all incoming telephone calls and directing to the correct department / person. • General office administration duties in support of Customer Service and Sales (this includes some credit control and invoicing duties) Candidate Requirements: • Administration and customer services experience preferably from an environmental or manufacturing background • Good administration and organisational skills is also essential • You will have knowledge and experience of managing a wide range of customers with different expectations and have the ability to identify sales opportunities • Knowledge of South Wales geographical area • Intermediate level computer skills including Microsoft Word, Excel, PowerPoint, Outlook |
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