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Customer Service Advisor
This job has expired, and cannot be applied for.
- Posted By: Hays Contact Centres
- Address:
- Contact: 02920 394525
- Date Posted: 26th Sep 2008
- Salary: £12800 - £14500 per annum + Benefits
- Location: Swansea
- Reference Code: 3847847
- Views Since Posting: 144
- Full Description:
You will be dealing with inbound calls from customers regarding their business/commercial accounts.
You will be dealing any customer queries regarding their accounts, updating customer details and dealing with any complaints quickly and efficiently.
You will be required to upsell additional products on offer to the customer. A proven track record in customer service and/or is required for this role and you must enjoy working to targets.
Previous customer service experience is essential, call centre experience would be an advantage but not necessary as full training will be provided. There will a 6 week rolling shift pattern,
Proven track record in customer service, in either a face to face or contact
centre environment
Ability to work to targets
Excellent customer service skills
Excellent Career opportunities
Excellent Benefit Package
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