Job Elements: -
- The Hospitality Administrator will be required to support the Hospitality department with their administrative tasks.
- They will oversee long term customer accounts and event day activities in accordance with the hospitality customer service policy.
- Be the day to day contact for all hospitality customers, maintaining an excellent level of customer service.
- Process all sales booking forms, invoices and long term contracts in accordance with the instructions of the Hospitality Relationships Manager
- Responsible for ticket fulfillment and mailing of all hospitality literature to customers for event days.
- Assist the Hospitality Relationships Manager throughout the booking process and place orders prior to each event within the order time.
- Provide support to Hospitality Sales Manager by answering the telephone and assisting potential clients with sales related questions.
- Producing information reports:
- Diary - To report on booking levels on a weekly basis or as required.
- Hours: Monday – Friday 9am – 5pm
The ideal candidate will have:
- Previous experience in an administrative role (ideally minimum 2 years).
- Excellent IT Skills, specifically Microsoft Word, Excel & PowerPoint.
- Strong interpersonal skills and relationship management.
- Excellent written and verbal communication skills are essential.
- Min GCSE Maths and English.
For further vacancies, please visit www.petrie.co.uk