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Corporate Account Manager
This job has expired, and cannot be applied for.
- Posted By: Wise Employment
-
Address:
- 1st and 2nd floor
- 20 Churchill Way
- Cardiff
- CF10 2DY
- Contact: 029 20 66 88 77
- Date Posted: 24th Nov 2008
- Salary: £18k + bonus
- Location: Cardiff
- Reference Code: THE000000009
- Views Since Posting: 80
- Full Description:
Corporate Account Manager
Corporate Account Managers £18k basic + bonus. Potential for company car based on performance. 3rd year OTE £26k+ mobile phone, laptop, blackberry
Working for a leading telecommunications company managing business and corporate accounts, providing excellent customer service to maximise client satisfaction and retention.
Applicants must have full UK driving licence.
Corporate Account Manager Responsibilities
- Proactive management and development of assigned accounts. - Building an excellent understanding and insight of clients business and current service by regular contact, meetings, effective follow ups and seeking feedback to stay ahead of competitors
- Selling additional products and services into these accounts, including data.
- Regular service reviews and assessments to ensure customers are offered best deals available to them based on their individual requirements.
- Preparing and delivering presentations detailing services and savings
- Resolving complaints and service issues to maximise customer retention
- Thinking outside the box and using own initiative to service clients to best of your ability
- Meeting targets for managed accounts
- Ensure effective communication with other depts including sales support and credit control
The ideal Corporate Account Manager will have:
Essential
- Minimum 3 years experience of corporate account management
- Have a proven track record of excellent service and client retention
- Have an excellent technical knowledge or come from a technical background
- Come from a target driven environment
- Have excellent I.T and numeracy skills
- Be able to work on own initiative
- Hold full UK drivers licence
Preffered but not essential
- College or university education
- Previous telecommunications experience
Main Product Lines
·Mobile Phones, Blackberry Email, Mobile Data, Mobile Call Routing, Accessories.
Working Hours
Monday to Friday 38.75 hours per week.
· Office open 08:00am to 18:00pm
Holidays & Benefits
· 20 Days plus bank holidays
Company Vehicle, Mobile Phone, Laptop, Blackberry
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