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Corporate Account Manager

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  • Posted By: Wise Employment
  • Address:
    • 1st and 2nd floor
    • 20 Churchill Way
    • Cardiff
    • CF10 2DY
  • Contact: 029 20 66 88 77
  • Date Posted: 24th Nov 2008
  • Salary: £18k + bonus
  • Location: Cardiff
  • Reference Code: THE000000009
  • Views Since Posting: 80
  • Full Description:

    Corporate Account Manager
    Corporate Account Managers £18k basic + bonus. Potential for company car based on performance. 3rd year OTE £26k+ mobile phone, laptop, blackberry
    Working for a leading telecommunications company managing business and corporate accounts, providing excellent customer service to maximise client satisfaction and retention.
    Applicants must have full UK driving licence.
    Corporate Account Manager Responsibilities
    - Proactive management and development of assigned accounts. - Building an excellent understanding and insight of clients business and current service by regular contact, meetings, effective follow ups and seeking feedback to stay ahead of competitors
    - Selling additional products and services into these accounts, including data.
    - Regular service reviews and assessments to ensure customers are offered best deals available to them based on their individual requirements.
    - Preparing and delivering presentations detailing services and savings
    - Resolving complaints and service issues to maximise customer retention
    - Thinking outside the box and using own initiative to service clients to best of your ability
    - Meeting targets for managed accounts
    - Ensure effective communication with other depts including sales support and credit control

    The ideal Corporate Account Manager will have:
    Essential
    - Minimum 3 years experience of corporate account management
    - Have a proven track record of excellent service and client retention
    - Have an excellent technical knowledge or come from a technical background
    - Come from a target driven environment
    - Have excellent I.T and numeracy skills
    - Be able to work on own initiative
    - Hold full UK drivers licence

    Preffered but not essential
    - College or university education
    - Previous telecommunications experience

    Main Product Lines
    ·Mobile Phones, Blackberry Email, Mobile Data, Mobile Call Routing, Accessories.

    Working Hours
    Monday to Friday 38.75 hours per week.
    · Office open 08:00am to 18:00pm
    Holidays & Benefits
    · 20 Days plus bank holidays
    Company Vehicle, Mobile Phone, Laptop, Blackberry

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