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Commercial Affairs Section Leader

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  • Posted By: Petrie Recruitment
  • Address:
    • Oddfellows House
    • 19 Newport Road
    • Cardiff
  • Contact: 02920 440 990
  • Date Posted: 16th Dec 2008
  • Salary: Circa £20k depending on experience
  • Location: Cardiff
  • Reference Code: PR2493
  • Views Since Posting: 25
  • Full Description:

    The Role:
    - A motivated Section Leader with extensive knowledge of Commercial Affairs supporting the demands of a busy repair centre whilst producing positive results.
    - This will be a supervisory role leading a team of three within a very busy customer service environment.
    - Generating quotations for out of warranty repairs and services, as well as pro-forma invoices on customer’s request
    - Inputting pricing for new parts.
    - Deal with enquiries concerning open quotes.
    - Invoice and credit note administration.
    - Administration of credit card payments and maintenance of payments’ terminal.
    - Responding to internal and external queries and problem resolution
    - Maintaining excellent 5S as well as a healthy and safe work environment
    - Maintaining daily KPI as well as monthly reports
    - Preparing quarterly price updates and updating the system

    Knowledge, Skills & Experience Required:
    - Good technical computer knowledge.
    - Good general knowledge of Accounting.
    - Excellent MS Excel, Access, Excel skills, pivot tables, macros etc are essential.
    - Must be able to work within a pressurised environment and be willing to work additional hours during busy periods (incl. weekends), when required
    - Good problem solving skills as well as time management, as will be required to multi-task and prioritise.
    - Excellent customer service skills (and experience of how to effectively deal with difficult customers)
    - Strong communicator,
    - Ideal candidate would have European language skills.

    For further vacancies, please visit www.petrie.co.uk

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